Refunds Policy
At Marketer’s Lab, we strive to offer the
best digital marketing learning experience. However, if you
are not completely satisfied with your purchase, we have a
clear refund policy to ensure that you feel confident in your
decision.
Please read the following refund policy carefully. By making a
purchase from our website, you agree to the terms outlined
below.
1. Eligibility for Refunds
We offer a refund on our digital marketing courses and
services under the following conditions:
-
Course Cancellation: If you request a
refund within 14 days of purchasing a course and have not
accessed more than 25% of the course content, you will be
eligible for a full refund.
-
Course Accessibility Issues: If you
experience technical issues that prevent you from accessing
your purchased course, we will work to resolve the issue. If
we are unable to resolve the issue, you will be eligible for
a refund.
-
Incomplete or Incorrect Content: If the
course content is incomplete or substantially different from
the description on our website, you may be eligible for a
refund.
2. Non-Refundable Items
The following items are non-refundable:
-
Courses that have been accessed by the user beyond 25% of
the content.
-
Discounted or promotional items (unless specified in the
offer terms).
-
Any course or service purchased as part of a bundle or
package deal.
3. How to Request a Refund
To request a refund, please follow these steps:
-
Send an email to
[email protected] within 14 days of
purchase.
-
Provide your order details, including the course name and
purchase date.
-
Explain the reason for your refund request (e.g.,
accessibility issues, dissatisfaction with content, etc.).
4. Processing Refunds
Once your refund request is received, we will process your
refund within 5-7 business days. Refunds will be issued to the
original payment method used at the time of purchase.
5. Modifications to the Refund Policy
We reserve the right to modify or update this Refund Policy at
any time. Any changes will be reflected on this page with the
updated "Last Modified" date.
6. Contact Us
If you have any questions regarding our Refund Policy or need
assistance with your refund request, please feel free to
contact us at:
We value your satisfaction and are committed to ensuring a
positive learning experience with
Marketer’s Lab.